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You got a problem with what we sent you? Hey,
it's cool. Usually we'll take it back.
Our Goal is to make each customer
happy with their purchase. If there is an error in the listing specifications
and you would like to return the item we will pay the return shipping charges
and give a full refund as long as you reach out to us within 3 days after
purchase. If you would like to return the product for the full refund for any
other reason, you may return it as long you reach out to us within 3 days after
purchase and as long as the product is unused, in its original condition and
original packing as when it was purchased. In this scenario, you will bear
the return shipping cost and we will refund the amount you paid for the item
minus the shipping charges that we had originally paid.
What is the Exchange Policy?
We thank you for your purchase. We
request you to make sure that you have ordered the right product. We strongly
recommend using as an expert technician for the repairing of your device. We
will not accept returns nor will we provide a refund if in case you or your
technician fails to repair your device. All our products are genuine, authentic
& tested, therefore, no claims shall be entertained if in case you or your
technician damages the product during repairing; or any 3rd person tells you
that our product is not genuine. We stand behind the quality of our products
and we are very proud to offer 45 days replacement warranty for manufacturing
defects only. We will provide replacement (no refund) only for products with
Who bears the delivery charges of the items
If we sent you the wrong product, or
if the product listing was misleading or inaccurate, you can return the product
and we will pay the shipping charges. In this case, we will offer a full refund
or replacement as long as you reach out to us within 3 days after
purchase. If you need to return the product because of some other reason
that wasn't our fault, you will be responsible to pay the return shipping
The product(s) must be returned in
its original and unused condition. You are responsible for the cost of safe
shipping back to us. The product should be packed in it's original packaging.
It is essential that there is no damage to any part of packaging. Care must be
taken when packing the returned product(s) for transit. You are advised to
arrange for adequate insurance to cover the product cost in case of transit
If the returned item is damaged
and/or used, all warranty and refund will be canceled. In this scenario, we
will return the item back to you provided you pay for the shipping charges.
Please call or email us for a return authorization number (RAN).
No refund after 3 days.
Note: All Electronics are Insured against theft and damages
incurred during transit. If you receive a package which is open or looks to
have been tampered with, do not accept it. Contact our customer care on +91
9611264823, 9591736643 or mail us at: email@example.com
we will try to solve the issue as early as possible.
Please send returns to:
R B Traders
No.3/1,3rd Floor,2nd Main,7th Cross, Central Excise Layout, BhoopasandraBangalore-560094, Karnataka
Contact: 9611264823 / 9739317614
If you have any further questions about the return/exchange
policy then please contact us or mail us at : firstname.lastname@example.org